*Customer Care Plans available for purchase on eligible units within two weeks after completed service
|Benefits||20-Point Annual Service||Warranty||Standard Embers||Multiple Unit Discount||Parts & Accessories Discount||Preferred Response Time||Light & Leave|
|Diamond ($339.99)||Included||1 Year Parts and Labor Complete||Platinum Bright Included||$15.00 / Unit||20%||Same Day**||1 Free|
|Platinum ($269.99)||Included||1 Year* Labor||Standard Included||$10.00 / Unit||15%||Next Day**||1 at Half Price|
Maintenance Plan Conditions:
- Multi-sided units add $39/each
- 20 POINT ANNUAL SERVICE MUST BE COMPLETED BETWEEN APRIL 1ST AND LABOR DAY
- It is the customers responsibility to call and schedule this service appointment.
- Discount on parts and accessories will be off current Flat Rate Pricing.
- Preferred response time excludes weekends and holidays. All units must be scheduled and serviced same day.
*Warranty (excludes glass, heat exchanger, venting, trim and finish)
**Call must be received by 10:00 a.m.