Maintenance Plans
*Customer Care Plans available for purchase on eligible units within two weeks after completed service
| Benefits | 20-Point Annual Service | Warranty | Standard Embers | Multiple Unit Discount | Parts & Accessories Discount | Preferred Response Time | Light & Leave |
|---|---|---|---|---|---|---|---|
| Diamond ($339.99) | Included | 1 Year Parts and Labor Complete | Platinum Bright Included | $15.00 / Unit | 20% | Same Day** | 1 Free |
| Platinum ($269.99) | Included | 1 Year* Labor | Standard Included | $10.00 / Unit | 15% | Next Day** | 1 at Half Price |
| Gold ($239.99) | Included |
Maintenance Plan Conditions:
- Multi-sided units add $39/each
- 20 POINT ANNUAL SERVICE MUST BE COMPLETED BETWEEN APRIL 1ST AND LABOR DAY
- It is the customers responsibility to call and schedule this service appointment.
- Discount on parts and accessories will be off current Flat Rate Pricing.
- Preferred response time excludes weekends and holidays. All units must be scheduled and serviced same day.
*Warranty (excludes glass, heat exchanger, venting, trim and finish)
**Call must be received by 10:00 a.m.